Demo mode · Bantam & Barrel fixture data · no live backend
2

Support

13 open · 16 shown · 5 stages

+ New ticket
13
Open tickets
6
Overdue (derived SLA)
2
Unassigned
3
Resolved · last 30d

By product

Broody3
Roost1
Nesting1
Pullet2
Unset6

By discipline

Brewhouse1
Cellar6
Packaging4
Draft Lines2

By stage

Received3
Assigned3
Working on4
Stuck3
Completed0

By priority

Urgent2
High6
Medium3
Low2

Top customers by open tickets

The Rusty Cleat2
The Salt Marsh Tavern1
Seabrook Beverage Partners1

Ticket age (open)

< 7 days12
7–30 days1
30–90 days0
> 90 days0

SLA health (open, derived)

On track 3Soon 4Overdue 6

Derived from priority + opening date (Urgent 4h · High 24h · Medium 72h · Low 168h). Tickets without a priority are excluded.